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certification standards

CLCC REQUIREMENTS (updated Fall 2018)

Coach Specific Training: You’ll receive at least 75 hours of coach specific training (“synchronous” hours) in our program. In addition, you’ll be utilizing out-of-class learning resources such as watching video content, listening to audios, or reading on relevant life coaching topics. At a minimum, the CLCC includes 75 hours of coach-specific training. Participants will need to ensure they have not exceeded their absences for the program in order to be certified through our program. Attending our training calls is like attending a class–you’ve got to be “in the room” so to speak. Calls where childcare (or other things) are going on in the background or where you’re driving while on a call will be counted as an absence. Additionally, Mastermind calls and Saturday “swapped session” calls are required and are always to be held from 10am-noon Pacific.

One-on-one coaching hours: As part of the CLCC certification, you’ll accrue 60 hours of one-on-one hours where you are the coach and someone else is the client. Accrual begins as soon as you begin taking on clients, following our training weekend in January. All CLCC trainees are responsible for finding their own clients and scheduling sessions. You may coach others who are in our training program; this does count towards your 60 hours. However, keep in mind that at least a portion of the 60 hours must be paid hours (see the details, below). “Paying” can mean any fee. Note that as of this publication date, the ICF requires 100 one-on-one hours for their coaching certification.

For the purposes of the CLCC, you will need to meet the following qualifications for your client coaching experience:

  • Complete at least 60 one-on-one client sessions with you acting as the coach for that session.
    Of those 60 hours, at least 50 of those hours must be paid coaching hours. You can invoice other trainees during swapped sessions that essentially cancel out this payment (for instance, if they pay you $100; you pay them $100, and it counts as a paid session. since you both paid each other $100, no one is missing any money).
  • Of those 60 hours, you must have worked with at least 8 different clients (so in other words, 10 coaching hours per client, x 6 clients, would meet the 60-hour requirement, but it would not meet the requirement of working with at least 8 different clients).
  • These hours must be tracked using the CLCC spreadsheet that we provide you with. Client contact information in the form of either an email or phone with area code is to be put on the sheet. It is the trainee’s responsibility to back up the CLCC spreadsheet so that records are not lost in the case of a technological error.
  • The total hours are due to be completed by October 1st of the training year. If you don’t complete hours by then, certification is delayed until such time as those hours are completed, with the maximum extension for completion being the end of the calendar year (December 31st of this training year). You must meet the deadline for an extension request. Additionally, an extension request is not granted in cases where someone did not plan well to finish their hours—extensions are granted in cases where someone was close to finishing their hours, but an emergency issue (such as illness) prevented completion of hours.
  • While you can elect to defer your portfolio review to a different year if you do not feel prepared to finish it during your training year, we do not transfer hours completed during one training year, to another training year. You must finish all 60 hours during your training year, if you want to be certified at any point through CLCC. Failure to finish the 60 hours during your specific training year will prevent you from gaining CLCC certification at a later point.
  • When peer coaching with other trainees in the CLCC, often you’ll set up sessions to include time for you to coach someone, and then 10-15 minutes for them to offer you feedback on the session. The 10-15 minutes of feedback received from another coach can “count” towards your time requirements. Time spent discussing the session beyond that 10-15 minutes of feedback is not counted as part of the coaching hour.
  • Group coaching does not count towards the one-on-one requirement for the CLCC. Only one-on-one coaching sessions with you as coach and someone else as client, count.
  • Time spent coaching another trainee during one of our field work calls can be counted towards the hourly requirement (in other words, if you volunteer to coach someone during a field work call, and that session is approximately 30 minutes, then you may log that 30 minutes on your CLCC client log).
    Role playing exercises on program calls do not count towards your hourly requirement.
    Time spent coaching another trainee during a “mastermind” call does not count towards the requirement; mastermind calls are intended as time for coaches to come together around issues related to coaching, not for actual, live coaching.

Field Work Feedback: When we have “Field Work” calls, where trainees coach one another, you will need to offer timely feedback for the coach who presented on the call. When you are in the coach role for this type of call, it’s required that you post your own self-assessment of your coaching no later than Monday after the call. The rest of our community/trainees will be listening to and taking notes on what they hear on that coaching call. It is required that trainees offer specific, substantive feedback on the session no later than Thursday before our Lesson Call.

  • Trainees in a coach role who fail to post their self-assessment by Monday will need to post it no later than Thursday of that week and they will need to attend two hours of bonus calls as a penalty for lateness.
  • Trainees in a coach role who fail to post a self-assessment within a week of their session but who do post it late, will need to attend at least six hours of bonus calls as a penalty.
  • Trainees in a coach role who completely fail to post a self-assessment within 2 weeks of their session will not be eligible for certification.
  • Trainees who receive coaching on field work calls, or who are listening to coaching on a field work call, must post their feedback no later than Thursday before our Lesson Call. Failure to post feedback three or more times may make you ineligible for certification.
  • Trainees posting feedback must post substantive feedback based on the feedback sheets that trainees are provided with through the CLCC. Offering a few comments such as, “Good job” or feedback that does not specifically address different aspects of the ICF Core Competencies or the items on the feedback sheet will not be considered substantive.

Mentor Coach: The ICF currently requires that you hire what they refer to as a “mentor coach” for ten sessions, if you want certification with them. The CLCC does not require you to hire one of our own Mentor Coaches, for CLCC graduation or certification. What we are calling a “Mentor Coach” in our program refers to a voluntary role held by former trainees who desire to do more work with the program and this is not related to the ICF definition of “mentor coach.” See more, here, to learn about the ICF’s requirements:

Exam: The CLCC exam will cover core coaching skills and will contain a written component that incorporates metacognitive reflection on your unique coaching process and how you meet client challenges. Detailed information will be given to you, prior to the exam. In addition, all coaches will be required to record a coaching session with a client, and submit it for final review prior to receiving CLCC certification as part of the CLCC Portfolio.

Portfolio Review: All graduates of our program complete Portfolio Review. We assign each trainee to a Reviewer. The trainee records a 30-minute call of themselves coaching someone. The person who is in the client role for this call must agree to allow the session to be recorded as well as send a Recording Authorization to the CLCC. We provide you with information on how to do this. The trainee then listens to their own recording, and completes a written self-assessment. The audio and self-assessment are turned in to the Reviewer. The Reviewer listens to the call, reviews the audio and self-assessment, and writes their own feedback assessment for the trainee. The trainee and Reviewer get onto a one-on-one call where the Reviewer shares their feedback with the trainee. The CLCC program will also require that the trainee has established a website, has a headshot, and has written a short bio. The trainee also has an opportunity to learn more about the strengths and weaknesses of her skill-set on this final call. The ICF has their own process for reviewing a portfolio for their own certification policies, though the CLCC process is modeled after ICF certification standards.

Minimum Skill Requirements/Core Competencies: The ICF defines this skill-set as Meeting Ethical Guidelines & Professional Standards; Establishing the Coaching Agreement; Establishing Trust & Intimacy with the Client; Coaching Presence; Active Listening; Powerful Questioning; Direct Communication; Creating Awareness; Designing Actions; Planning & Goal Setting; Managing Progress & Accountability. All of these “core competencies” are interwoven throughout the CLCC training. As always, however, the CLCC cannot guarantee that the ICF would endorse or agree with the CLCC presentation of these Core Competencies.

There are some things that can disqualify you from being able to say that you are a Courageous Living Certified Coach, using the “CLCC” acronym as a professional designation following your name, or stating that your credentials were earned through this program.

  • Trainees who do not fulfill all certification requirements cannot receive certification, represent themselves as being “certified,” or otherwise represent themselves as having completed or been trained by the Courageous Living Coach Certification program, and if they apply for ICF certification and the ICF requests confirmation that they have completed a program, the ICF will be told that the program was “not completed.” Trainees who do not fulfill certification requirements will not be issued a graduation certificate.
  • Trainees are expected to treat our program as they would showing up for an in-person class at a college or University. Trainees who leave training calls early or arrive to training calls late would have time docked. There is a penalty for failure to report a late arrival or early departure. Going over your allowed absences and missing too many calls (of any kind–our group calls, field work calls, mastermind calls, etc.). Reminder: calls where other things are going on in the background (i.e., you’re doing child care at the same time that you’re trying to listen to a call; you’re driving) will count as an absence. Multiple late arrivals or early departures will also add up.
  • You may not represent yourself as certified or trained by us if you fail to pay for any part of the program.
  • You may not represent yourself as certified or trained by us if you fail to complete 60 hours of one-on-one client coaching experience by the deadline.
  • You may not represent yourself as certified or trained by us if you fail to complete and pass any part of the CLCC exam or submit the CLCC Portfolio in full and by the due date requested.
  • You may not represent yourself as certified or trained by us if there are repetitive or chronic issues with accountability or integrity, including, but not limited to such examples as: missing classes and failing to notify the group well in advance; skipping mastermind meetings; chronically arriving late to group calls; not completing practices outside of our class time; leaving group calls early.
  • You may not represent yourself as certified or trained by us if you there are indications that you have not mastered the training, as evidenced by issues with the final recorded call or ongoing issues that present themselves during training. Please note that determining whether or not a coach in training is “qualified” is up to the CLCC’s sole discretion.
  • You may not represent yourself as certified or trained by us if there are ongoing issues present during the training, participants will be given verbal or written feedback and invited to correct the issue. A trainee may be asked to leave the group if issues presented are disruptive for the group. Expulsion is immediate in cases where a trainee is directly disrespectful to members of the group in some way, particularly if it is intentional. Review the chapter “Expulsion” in this guide, for more details.
  • You may not represent yourself as certified or trained by us if you are expelled.
  • You may not represent yourself as certified or trained by us if a final recorded coaching call that is reviewed with a Lead Coach does not demonstrate mastery of the CLCC’s training guidelines, the trainee will be given feedback and allowed to another attempt. Guidelines for this process will be given to all participants. If the second call is not completed and submitted within the timeframe requested by the CLCC, and/or if the call still does not indicate that the trainee is qualified, they cannot represent themselves as having trained with nor completed our program, nor can they call themselves a “certified” coach.
  • You may not represent yourself as certified or trained by us if you are unwilling to sign the legal document acknowledging your understanding that the “CLCC” acronym is trademarked by Courageous Living, LLC and that certain limits are attached to its use as a professional designator.
  • You may not represent yourself as certified or trained by us if you are unwilling to adhere to the CLCC Code of Ethics/ICF Code of Ethics.
  • You may not represent yourself as certified or trained by us if you do not renew your certification every three years.