What’s the difference between the ACC, PCC, and MCC credentials that are awarded by the ICF? There are training differences and experience differences—so here’s a breakdown of how each credential functions and the requirements to get there.

Clients do not always show up to client sessions thrilled about the process of change and ready to take action. In fact, the greatest value you can provide to clients is supporting them through the “messy middle” of change as they face their resistance amid the challenge of uncertainty, making decisions, and the development of a new identity. These clients are feeling resistant, and sometimes this present challenges for coaches, so we’re going to break down how to work with resistant clients, successfully.

You might already know that coaching is more than just a conversation. Some people then assume that coaching is just, “Ask some questions.” At that point, they’re getting into what is called coaching inquiry, which isn’t as simple as asking a few questions—it’s a little more involved than that. We’re getting into what coaching inquiry really is (and what it’s not).

What are the coaching skills that actually help people to change? It’s crucial to identify clear outcomes, potential roadblocks like self-sabotage, and to make clear commitments with clients to help support their process of making true and lasting change.