Think that you’re too introverted to become a coach? Lisa Chartrand would disagree. Those who are introverted or who want to learn more practical skills for coaching introverts will want to hear Lisa’s take on the power of introverts.

I’m releasing a new book: The Gift of Coaching. It’s all about the art of coaching, how we keep our eye on coaching as craft, and how to identify issues within the coaching industry that need correction.

Every coach eventually encounters it: the client who says they want change… but pushes back at every turn. In this episode of The Craft of Coaching, we dig into the messy, misunderstood territory of uncoachable clients and client resistance—what it really means, what’s actually happening under the surface, and what you can do about it.

Is the client truly “uncoachable,” or is their resistance an invitation to shift how you’re holding the space? We explore how to identify resistance early, how to distinguish between sabotage and self-protection, and why labeling a client as “difficult” is often a missed opportunity for deeper coaching.

You’ll get specific strategies for re-establishing safety, clarifying agreements, and checking your own coaching bias. Plus, we’ll talk about the subtle ways coaches unintentionally escalate resistance—and what to do instead.

If you’ve ever felt stuck, frustrated, or unsure how to move forward with a client who keeps hitting walls, this episode will help you see resistance not as a barrier, but as part of the breakthrough.

Uncoachable clients and client resistance are not the end of the road. They’re the beginning of a new layer of mastery.

What makes powerful group coaching truly work? Spoiler alert: it’s not about being the most charismatic coach in the room or controlling every dynamic. In this episode of The Craft of Coaching, we unpack what it really takes to lead transformative group experiences that support deep connection, insight, and change.

You’ll learn why some groups “click” while others fizzle, and how to create conditions for trust and co-creation—without defaulting to a top-down, guru-style model. We explore the most common group coaching challenges: resistance, projection, disengagement—and how to meet them with grounded, skillful leadership.

We’ll also talk about the psychology of group behavior, how to normalize discomfort without shaming, and why setting expectations from the start (especially around things like perfectionism, vulnerability, and participation) creates the foundation for growth.

If you’ve ever felt uncertain about how to navigate a group that’s not gelling—or you want to elevate your facilitation from good to powerful—this episode is full of insights you can apply immediately.

Powerful group coaching isn’t about control. It’s about courageous leadership, deep listening, and trusting the process.