Coaching Clients through Workplace Conflict: Managing Up with Melody Wilding
When a client says "my manager is the problem," what do you do with that? In this episode, we're joined by Melody Wilding — executive coach, speaker, and author of Managing Up — to talk about one of the most common and least discussed challenges in coaching: helping clients navigate difficult relationships with the people above them at work.
Melody breaks down why coaching clients through workplace conflict starts not with confrontation, but with two deceptively simple conversations: alignment and communication styles. We dig into a real client story — a Chief People Officer who went from being told she might be "incompetent or over her head" to earning a six-figure bonus — and what actually shifted. We also talk about how coaches can use proprietary assessments to demonstrate client progress to organizational stakeholders, and how Melody built a speaking business from zero, starting with free talks and a clear ask.
Whether you're working with clients in corporate environments or thinking about expanding into organizational coaching yourself, this episode is full of the kind of concrete, actionable strategy that makes the work better.